Post-Launch Support for Your Product

Our product support services are designed to keep your product healthy and competitive after you've launched it. We offer packages for varying levels of support needs, from basic maintenance to new feature development.

Essential Maintenance

Keep Your Product Healthy

Our Essential Maintenance plan minimizes downtime and keeps your software from becoming outdated.

Receive regular updates as your product's dependencies evolve.

Get your product back online quickly following unplanned downtime.

Receive regular reports on uptime and traffic.

Operational Support

Fix Bugs and Service Tickets

We set up a robust bug and ticket management system for your startup that we use to discover, prioritize, and resolve technical issues with your product.

Avoid service interruptions by managing technical debt.

Improve users' satisfaction by removing their pain points.

Monitor and resolve incoming customer tickets.

Product Development

Grow Your Product With Your Startup

Getting repeated feature requests from your customers? Losing your edge to competitors? Add new features to your product to deliver additional value and differentiate your product.

Differentiate from competitors with additional features.

Improve user experience by improving existing features.

Add product analytics to make more informed decisions.

Pricing

Product Support Plans

We offer support packages for whatever your engineering needs might be.

Essential Maintenance
Downtime recovery support and reporting.
$1250/mo
Minor version updates for third-party dependencies.
Support recovering from unplanned downtime.
Reporting on uptime and traffic.

* 10 hours per month included.

Operational Support
Ticket support and product refactoring.
$3000/mo
Everything in "Essential Maintenance"
Track and scope work based on customer feedback.
Bug fixes and changes within your products' existing functionality.

* 25 hours per month included.

Product Development
Feature additions and product analytics.
$6000/mo
Everything in "Engineering Support"
Gain insight into product usage with advanced analytics.
Add new features to your product.

* 50 hours per month included.

** All prices in Canadian dollars.

Build and Grow Your Startup

Book your free consultation today and let's turn your startup vision into reality!